These pages are for East Sussex bus pass holders. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Can I use my English senior citizen bus pass in Scotland? New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Please still, Older Persons bus passes will normally be automatically renewed. Can I use my OAP bus pass on trains? Forgotten your Username? The county council will not reimburse you for any charges levied by medical specialists or advocates. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You can apply for a replacement bus pass by filling in the lost bus pass application form. Auto-renewal for an older person's bus pass. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Age-related pass or vouchers. Freedom Pass expiring: How and when to renew London travel permits. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Completed renewal forms will be processed and new vouchers issued approx. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. The list of these services is on the GCC web site, under Transport. Please provide them with as much detail as possible about the journey you wished to make. If you have any questions, you can call us to discuss your application on 0345 200 0388. This can be done online or at a participating library. Other Scottish passes arent accepted on the trams. Will receive a renewal form, as evidence is required to obtain a new pass. If you currently receive Travel vouchers you will receive a renewal form at your registered address. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. State pension claimants who apply directly through their local council should be aware. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. We also use cookies set by other sites to help us deliver content from their services. There is no need to contact us until we get in touch with you. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Some bus services are changing. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. The cookies is used to store the user consent for the cookies in the category "Necessary". Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. If you have moved address since receiving your bus pass, please notify us of your new address . Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If your pass has already expired you can still renew your bus pass. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. This cookie is set by GDPR Cookie Consent plugin. Youll need to provide proof of identity. 5 How long does it take to renew an older persons pass? Renewing your Bus Pass. Can I use my pass on Trains? If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. You should have receive your renewal form by mid-February. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. You'll need your current pass in order to renew. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. Analytical cookies are used to understand how visitors interact with the website. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Note if applying online you will receive first an acknowledgement email and subsequently an approval email requesting you pay the replacement fee (10) by online card transaction. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. It is not valid in Wales* or Scotland. *A. However, you may not be allowed to use your bus pass on night buses i.e. A 5 administration fee will be required for a replacement bus pass. 3 Post office. Our Disability-related passes can be valid for 1 - 5 years. If you cannot apply online for any reason please contact us. Your bus pass will be renewed automatically. I have moved out of Gloucestershire. You can find your renewal code located in the box towards the bottom of your renewal letter. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. If you do not receive your new pass please contact our information line on 0345 600 0659. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. Calls from mobiles are likely to be considerably higher than those from landlines. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. For further information contact: The National Rail enquiries telephone number is 08457 484950. Read and contribute to the 20 readers' comments . Companion passes are automatically renewed at least 2 weeks before they are due to expire. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. GCC understand there was a discount being offered for some local train travel. What do I do about my concessionary bus pass? We will post your renewed bus pass 18days before the old one expires. You will need to apply to this authority for a new pass. I have moved into Gloucestershire. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Apply for your bus pass by visiting the GOV.UK website. What time can I use my bus pass outside of Gloucestershire? The cookie is used to store the user consent for the cookies in the category "Analytics". It does not store any personal data. You also have the option to opt-out of these cookies. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. These are mostly people who have held a bus pass since at least 2008 and will now be . Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. No it is not possible to issue an age-related bus pass "with companion" entitlement. In the unlikely event that your pass does not arrive, you should call 01452 426265. English bus passes are not accepted in Scotland and vice versa. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. My new bus pass has been refused by the driver. If you do not have your current pass, then please contact us. You may be eligible for financial support. Collecting an application form from your local library. thurrock.gov.uk uses cookies to make the site simpler. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Necessary cookies are absolutely essential for the website to function properly. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. current pass expires so pass holders dont need to do anything, just wait for a You can start using your new pass immediately, just like you would with a new debit or credit card. Copyright 2023 Wisdom-Advices | All rights reserved. 1 Contents. Your older person's bus pass is valid for four years. No, your bus pass cannot be used on National Express services. We will need to see evidence of your new address. If you have an older person's pass that expires in the next two months renew online with the following links: -. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. We send out renewed passes by the end of March. new pass.. This will be. If you've had a concessionary bus pass for the last five years, you might . If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. By clicking Accept All, you consent to the use of ALL the cookies. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Passes that were automatically renewed should be received by 1st March 2023. These cookies will be stored in your browser only with your consent. Older people become eligible for a bus pass at the now equalised, male and female, age of retirement. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. 4 Apply online. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. How long will it take to get a bus pass following a renewal/application? Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Changes To Renewal Of Concessionary Bus Passes. You can get an older person's bus pass when you reach State Pension age. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Apply for or renew your bus pass. Continuing eligibility for a pass issued due to a . When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. How do I renew my bus pass in Northumberland? The passes will be sent out automatically but people should call the bus renewal hotline . Applicants can enter in their postcode online and will be given the contact details of their local council. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. Blackpool: If you have not received either a letter or full pack call us straight away on 01452 426265. The cards offer older and disabled people free travel in the capital Are you struggling with the cost of living crisis? You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Can I use my bus pass on National Express Services? Dont include personal or financial information like your National Insurance number or credit card details. You can renew your bus pass up to 8 weeks before it expires. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. You will need to apply to your new local authority for a new pass. The pass is valid for the journey being undertaken, for example at the right time of day. Daily fare: $2.00. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN

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