Find more than 137,785 complaints| Ripoff Report It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Yes, you can with the Straight Talk Bring Your Own Phone program. Click below for our Contact Information and hours of operation! I have been without service since 1/02/23. It is affordable and I like that I could bring my own phone. Calls must originate from the US, or Puerto Rico. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. That person took my address, email address, and phone number. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. You have until DATE to complete the activation or you will lose your spot. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Would not make an exception,to a hotel reservation I made thru Priceline. Straight Talk could never get my phone to activate. You will need to perform a separate checkout for the items in your cart. Finally switching. That's how much they give a . Click "Settings" "Payments". > Pay My Bill. What a complete waste of time. An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. I've had problems with customers service every time I've had a issue with my service. Its just ridiculous. Manage Account. I am very upset that they would not honor the warranty that the phone was supposed to have. How Do I Activate My Straight Talk Phone? Dont waste you time or money. Who's crazy enough to start this website? Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. They wanted me to buy another cheap phone to keep my number. So I'm out money with no phone or service and thus far no solution offered. Yesterday we discovered that we can't call the New York State Police. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. strict standards for business conduct. Straight Talk is a no-contract phone plan that shares networks with four major cellphone service providers. Why Can't I Talk To A Real Person. You may have called before the Customer Care Center was able to Activate your phone. Straight Talk Contact Info. I use the app to refill my monthly service and it always goes off without a hitch! Have an idea for Straight Talk? They have one of the most dependable 4G LTE networks in the United States among low cost carriers. The latest review Sales/Customer Service was posted on Feb 21, 2023. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. We also highlighted some reasons you might want to cancel your Straight Talk services. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Harris Teeter. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. WebClick on the option See Balance/Service Date. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. Check running services and close unnecessary applications. There are many easy self service tips you can do to help you enhance your experience. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. No international roaming allowed. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." Sign up to receive our free weekly newsletter. The freaking phone isn't no good the button doesn't work. This helps your unused balance roll over to the next service cycle. The appeal of Straight Talk is its flexibility and affordability. Tim was only in his late 20s, but just didn't care anymore. The didn't know there own settings to get their phones to work. 2023 Trustpilot, Inc. All rights reserved. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". I even went bought a new Sim card. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. We also ensure all reviews are published without moderation. Have question about your phone or service? Please select which one you wish to keep. International long distance service is available to select destinations only, which are subject to change at any time. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Went to walmart to buy a hotspot to get me by. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. File your review. I called customer service multiple times only to have the call dropped each time. Click Submit'. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. They all told me no problem they can get it working. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. They might even offer some discounts or incentives to keep you with them. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! You need help? WebOverview of Straight Talk Wireless complaint handling. Your Straight Talk phone uses the towers from one of these four networks. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Transferred my friends number and now both phones are not working! Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Well start sending you the news you need delivered straight to you. Who is ED Magedson - Founder, Ripoff Report. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Only for personal use. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. BasicTalk 911 service operates differently than traditional 911. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. I accidentally threw my sim card away when switching to Visible. Straight Talk could never get my phone to activate. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. All of a sudden my phone stuck in sos mode. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Please save your time and don't do this service. They are terrible! Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. We've come across 5 numbers locally that we can't call. I had a fraudulent charge on my credit card account from Match.com. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. I ordered a Samsung Galaxy S10 from their website. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I then got someone that I explained the situation to again, gave the person my ticket #, from earlier in the day, and he then stated that "my request was denied". WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. How do I cancel my Straight Talk service? You can contact us at 1-877-430-CELL (2355) to change it. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. We value your privacy. Available online only. Click below for our Contact Information and hours of operation! When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Is it possible to keep my Straight Talk phone number after canceling? If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. I do NOT recommend Straight Talk, since they will not do honor their warranty! SELF-SERVICE AT YOUR FINGERTIPS My existing internet was down with no ETA and 3-days to even get a reply. I am probably leaving them after over 10 years. You'll get all the information you need right on your phone! No one knows how to help or even cares. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Get immediate Straight Talk support from HelpOwl.com. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. > Understand My Bill. It offers four different service plans with different data and storage options. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. We will get back to you in a few minutes. I am now in the process of changing carriers because of how horrible they are and continue to be. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). > Sign In / Reset Password. This is the best way to manage and repair your business reputation. We then hung up. Do not work with this company. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. Turn off Bluetooth and GPS when not in use. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. How Do I Purchase a Plan with Straight Talk? PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. I asked for a manager or someone that could do something. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. Please visit our 611611 Page. Track data When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. And yes, there are several ways to reach the Straight Talk customer service team. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. Or who knows as it was not freely shared. I can't say I've ever had to deal with a service rep but that's a perk ain't it? Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. A couple hours later my phone lost service. ^FT FAQ. Enter your phone number and pick the keyword that best fits your needs. Terms & conditions, Privacy Central So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. They refuse to refund my money too. Have a Straight Talk question? I bought a sim and plan from them at Walmart for $35. This special promotion only allows one additional line to be added at a time. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. Sorry they won't. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. There is nothing like a good deal. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password.

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