Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. Press question mark to learn the rest of the keyboard shortcuts. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. After that you will be able to go through the trusting again. Our community is your official source on Reddit for help with Xfinity services. This was exactly what I was looking for. For immediate assistance, check out the Xfinity Assistant. 32 downstream x 8 upstream DOCSIS 3.0 bonded channels, or 2 downstream x 2 upstream OFDM DOCSIS 3.1 channels. Next, login into the router, check how to Open Admin Page. The Kick-Start Every Morning With Coffee Maker Guide, 10/100/1000 gigabit ethernet port on back, Broadcom Chipset provides security from denial of service attacks, Approved for use with fiber optic, DSL or satellite internet services, Works with gigabit internet speeds but also slower speeds for those who have not been able to make the upgrade yet, Active Queue Management (AQM) reduces internet latency for faster page loads and improved interactive applications like gaming or videoconferencing, Full-band capture digital tuner to enhance speed and save energy. If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Build it Logged in this evening and saw the version number is now 8611-21.3.7 One problem with buying a modem versus renting one, however, is that technology is always changing. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. Value. So earlier I mentioned there was bad news when it comes to updating your modem. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. MB8611 New firmware. You need to take action. $119.99. Modem and Router are both ~1mo old. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. Netgear finally appears to be ditching the edgy gamer gear look for their routers, instead focusing on making them compact and innocuous. Thisll bring you to your modems login page. The customer service person I spoke with who blamed the modem had no idea what she was talking about. Call them at the phone number on your bill or 1-800-Comcast, or use one of the options on https://www.xfinity.com/support/contact-us/. I wanted more information, so I clicked the provided Knowledge Base link. Just dont forget a Gigabit router. Our community is your official source on Reddit for help with Xfinity services. Firmware Version: 1.1.2. This modem is well-ventilated and it has a prominent LED display for troubleshooting. Long story as short as possible, modem is MB8600 with 8600-19.3.15 firmware, router is Orbi RBK753 with V4.6.3.7 firmware. Lets say youve tried rebooting your modem and calling your ISP. So if they are saying to os cpmp[aitble with their system, will they volunteer to upgrade the firmware when needed? This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Most modems should have a similar IP address. The Motorola MB8600 will work with any brand of WiFi router. In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. Once youve determined your modems IP address, type it into your internet browsers search bar. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } It does not work with Verizon, AT&T, or CenturyLink. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. Now that Ive described how your modem should be upgraded, lets take a look at the downside. Received the Motorola DOCSIS 3.1 cable modem on-time from Amazon. The closest competitor to the MB8611 model is its predecessor, the MB8600. But buying a modem can be overwhelming if youve never shopped for one before. At last, click on Upload and wait for a moment. By renting, youre always ready for these upgrades without having to worry about wasting money. If your modems firmware is outdated and rebooting your modem didnt update it, give your ISP a call. Couldnt find anything particularly useful on Motorolas website. In my case, I can find my firmware version simply by clicking the Advanced tab. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. Save my name, email, and website in this browser for the next time I comment. Another thing to keep in mind is that checking and testing modem updates costs your ISP money. This is why buying a third party modem isn't always a great solution despite being cheaper in the long run. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . The good news is, youre not responsible for updating your modems firmware. Are Ethernet Cables Backwards Compatible? Through this analysis, we've determined the best Modem you should buy. If you rent equipment from Comcast, you are eligible for an update on us! Another thing to look for in a modem is DOCSIS technology. There are a few things you can do if your modem firmware doesnt match the latest version. Seems to work FINE. I have defaulted both router and modem, turned off LAG on modem, to no avail. Not saying I believe them, but thats what they said. MB8600 supports ultrafast DOCSIS 3.1, the only cable modem standard that can deliver Internet speeds of 1Gbps or higher. I had to warranty the same model for the same reason a year ago. Yes, youll set passwords on your home network and each device. In this case the source is your modem manufacturers website. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. It also features fast activation for the most popular internet service providers. Click to reveal A model that is both a modem and a router will not only link you to the internet, but it can also link the computers and devices within your home to each other. We also welcome product reviews, and pretty much anything else related to small networks. The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. In order to check what version of firmware is currently installed on your router, youll need to access your modems settings. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Its silly though, especially since most people dont even have equipment to use over gigabit speeds (or even lower if everything is WiFi). that will set up a new exemption for the modem and you won't get the alert. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. It wasnt a modem issue. This is usually mentioned in the item description, but if you dont know for sure, contact your cable company to ask. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. Internet is down for the second time in 4 days. The Netgear Nighthawk CM1150V is functionally identical to the Netgear CM1200 with one exception: the CM1150V is currently one of the only DOCSIS 3.1 modems that supports Xfinity voice services. Well take a look at each one so you have a good idea of what your options are. One of those checks is to see if the latest firmware version is running on the modem. When you receive a modem, the firmware will come preloaded on it. My device, as configured by the CableTown ISP service, has SNMP disabled. If you look at both their features, you'll find they are almost the same. Any time a software bug or security flaw is found in your modems code, the manufacturer will update the code for your modem and issue an update. This time they are saying they need to call Motorola to update the firmware, and Motorola isn't open until tomorrow when I'll be at work and my wife is supposed to be working from home. My Arris Sb8200 says " incompatible due to filters" What the hell does that mean???? Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. This doesnt mean you shouldnt pay attention to your modems firmware. When you restart your modem, it runs through multiple checks when it powers up. If you havent noticed by now, its a very important part of your modem. Even if youre renting it and paying monthly. They are only for link aggregation. Would be interested to know your setup. The MB8600 absolutely has issues with link aggregation. Dont worry if youre not sure what your modems IP address is. Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem. This includes standard routers as well as Whole Home Routers or Mech routers like eero, Google WiFi and Orbi. The issue may not occur on Chrome or other browsers. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! Before the update is pushed to your modem over your internet connection, theres more to be done. Is your ISP going to spend a lot of effort testing and checking modem updates for that modem if only a small number of their customers have that same model? It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. As a result, theres no further action at this point. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business,and Cox Communications. Take the few minutes to change your modems password if you havent done so already. item 7 Motorola MB8600 DOCSIS 3.1 Cable Modem. Legit question, but why would anyone care about this? I just ran into this problem and found this thread. If your modem manufacturer develops a new feature for your modem, you wont be able to use it unless you have the latest software. However, I notice that the MB8311 is on the modem compatibility list on the Spectrum website. The Nighthawk C7800 is about comparable to Netgears Nighthawk CM1200 router, so if you already have some beefy Netgear tri-band router, then the CM1200 is the better value purchase. I have tried DHCP query frequencies: aggressive, normal, and continuous. One way to mitigate this cost is by ditching your rented networking equipment and providing your own gigabit modem and router. MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY, Comcast Business, Cox Communications, Spectrum and more. It usually reconnects after a manual restart. Even if your modem is a different make and model, the steps to find out the firmware version of your device should be similar. I've connected the TPLink C5400X router to a Motorola MB8600 modem with link aggregation enabled in both. Suggestions please folks ? The issue may not occur on Chrome or other browsers. Occasionally, youll need to reboot your modem, whether its due to your providers updates or overheating. The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. When it dies, I have to log in from the LAN and restart the router. These funds help me keep the site up and running, which allows me to continue delivering the tips and information you need to keep your home internet firing on all cylinders. For the user, this means fewer hiccups and faster page load times. This modem sports Active Queue Management (AQM), which significantly reduces Internet latency and further improves usability. But do you need to splurge for a higher-priced modem with bigger numbers all around? Weighing one modems performance against another means deciphering terms like Mbps and downstream channels. chances are there will not be any cert listed in firefox, instead this will work, go to the browser's roaming profile directory %homepath%/appdata/roaming/Mozilla/Firefox/profiles/{profilename}, optionally you can rename or delete 'cert9.db' to reset firefox back to the default keys. With a 164 modem, youll get up to 680Mbps for downloads and only half of that with an 84 modem. If you have a different make and model of modem, your firmware version may not be listed on the Home page. It supports 1400/40 just fine with link aggregation. Security is an important consideration. Once paired with a Gigabit router, will allow you access to the fastest consumer Internet speeds around. . Not sure if other modems do or not (probably depends on where the bug is). It was never valid in the first place. ). Likewise, I don't know what effects the firmware update might have had. If your ISP isnt going to update you modem when they should, you need to know about it. If you live in a metropolitan area, you are probably in one of these networks. Log in to your modem with the username and password you created for it. Its performance is capped at 1 Gbps and it cannot support multi-gig plans. Over time, Internet and TV equipment must be updated to keep up with the latest technology. The MB8600 certificate isn't expired. As you can see, the firmware version installed on my modem is V1.01.22. Can anyone help with this? I then re-enabled LAG and have approx 1.3tb download speed. If your modem says it has an old firmware version, the first thing to try is to reboot your modem. (valid at GoNift.com). That should give us the information were looking for. The CM1200 works with major cable providers like Comcast Xfinity, Cox, Spectrum, and more. If the firmware is still outdated, try contacting your ISP. On some occasions it may take them a while to issue a firmware update after its released. Model MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY. I just need to check back in a few months to see if a newer version of firmware has been released. I'm sorry to hear you've been having issues with your internet speeds. I use xfinity with my own Motorola MB8611 modem. I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. As usual, the hardest part will be getting ahold of a representative to return your rented equipment. The main difference is that this modem comes with a powerful wireless router built-in, which can be helpful if you dont already have your own gigabit router to use. Click to enlarge. MB8600 also has 328 support for the fastest possible speeds using the DOCSIS 3.0 standard. Even if it says your modem is compatible, it may be worth calling since you may have an internet tier that wasnt available when the modem was put on the market. We looked at the top Modems and dug through the reviews from some of the most popular review sites. In fact, your modem wont work without it. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Motorola Solutions has the tools you need to get the job done in any organization. This means that my ISP is updating my modem like they should. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. Comcast Radom Disconnects . Motorola mb8600. Try to plug in via the router and no internet. It can also work as a 328 DOCSIS 3.0 modem. My signal levels are linked in another comment on this post. Would love your thoughts, please comment. In my case, my modems firmware matches the latest version released by the manufacturer. I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. Where does Motorola MB8611 stand as compared to Motorola MB8600?

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