Let us know how well the content on this page solved your problem today. We're Proud to Advance Cash to Business Owners Like You. Monthly Fee $25.00 I have tried to use card reader several times without success. They will give you false information over the phone and then tell you their salesperson had no authorization to give it. I think I was the set up by Merchant Solutions. MerchantBroker is a registered ISO/MSP of BMO Harris Bank, NA, Schaumburg, Illinois. I will NEVER consider using them again. Both were resolved to the dissatisfaction of the merchant or received no final response. I agreed to pay back the money that was owned. Their hidden fees are through the roof. Get the truth here. I didnt fill out anything to open OR close the account and today was hit with $495 fee. I attempted to cancel my contract and they are trying to hit me with over $1000 in last min charges. And because customer satisfaction is what we aim for, we offer ongoing support to all our customers. Teaming with IVR Technology Group, we also provide pay-by-phone voice . If you are thinking of signing up with them just read the BBB website with all the complaints against them and read how they arrogantly respond and refuse to ever admit they are wrong. Weve resolved overdue accounts for clients without damaging customer relationships. Only. Min. close down your account. Get Started With Durango Merchant Services. We have located multiple The Merchant Solutions customer service numbers: (888) 707-2836 Toll-Free Customer Support/Sales processing as well as the collections industry, in order to support compliance and best practices adherence . Going to BBB and will get attorney if I have to. EMB offers customized payment solutions to collection agency merchants that offer these services: To get your merchant account, you just need to fill out EMBs quick online application. When an account like a credit card, auto loan, or cell phone bill becomes past due, the original creditor may attempt to collect the amount owed. Whether you are looking for a Full Services Provider, Second Look Vendor, or collection consultant, Sequoia's services are tailored to meet your needs. eMerchantBroker lacks options for agencies to integrate payment platforms with processing hardware and payment gateways, which limits the speed at which a debt collector can collect the past-due payments its tracking down. Working with a debt settlement company may lead to a creditor filing a debt collection lawsuit against you. Do not give them your business. Instabill offers credit card terminals albeit with little information concerning specific terminal models or features on its website. They even familiarize you with techniques and systems that keep customers satisfied and less likely to initiate chargebacks. Telephone: (818) 409-6000. Cancellation take place 30 days after the day is cancel and tones of ridiculous fee charged during those 30 days. So only use this business if you like being lied to and stole from cause thats what their good at. Soar Payments is a great choice for high-risk debt collectors that are looking for a quick-yet-thorough underwriting process as well as customized quotes after their application phase. PayKings, although a high-risk specialist, ironically exacerbates issues with reliable streams of revenue that are common to the debt collection industry. Licensed Debt Collectors As applicants are approved consumers can look up and verify our licensed servicers' telephone number, email address, and website information through the Nationwide Multistate Licensing System (NMLS) Consumer Access ( www.nmlsconsumeraccess.org ). As of right now, I have this company for falsifying documents, and felony forgery. That said, Host Merchant Services exclusively interchange-plus pricing plans may be cost-prohibitive for low-ticket and very new agencies. The payment processors tiered pricing plan increases processing rates for non-qualified and mid-qualified transactions as well, which can be particularly constricting for very new collection agencies. Some of these limitations can be pretty tough on a business, particularly in their early days. Very rude on phone, does not care about you as a customer. Location & Ownership The drawbacks that render PayKings a less-than-perfect merchant account provider are similar to the drawbacks that come with eMerchantBroker. See Who The Worst Processors Are. It only makes sense then that the best collection agency merchant account providers offer processing options for multiple payment types and a reliable system to fight chargebacks and fraud. Debt Collection Agencies & Lawyers in New York If you received a court Summons and Complaint, or have been threatened with lawsuit for a consumer credit card account in the states of New York and New Jersey by one of the collection agencies below, or by one of their debt collection lawyers, contact us to learn your rights. I was very skeptical and was sure that the contract did not disclose a 3yr aggreement or termination fee. The competition is real with so many POS servicing company. The worst company to do business with ever!!!! The Merchant Solutions processes most major payment types. Understand how the CFPB's Debt Collection Rule can help you. Youre also working with a business that knows your problem and has the fix. If your company is in the business of collecting debts, then you will need to have some way to process payments. Dont give them, or their mother company, First Data, your business!!! In the United States, all debt collection companies will need to conform to the Fair Debt Collection Practices Act (FDCPA). Disgusted. There are a bit more than 9.000 businesses in the industry that employ over 150.000 people. 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Payment gateways offer an additional level of protection compared to virtual terminals by encrypting payment information before transmitting it to an acquiring bank. Business owners starting a collection agency need to thoroughly account for their startup costs and potential interruptions to future revenue due to customer chargebacks and instances of fraud. Today they transferred $70 out of the bank account which now has been shut down over theyre crazy charges. Were dedicated to B2B debt recovery. See Which Processors Offer No Monthly Fees And No Contracts. The Fair Debt Collection Practices Act expressly prohibits debt collector conduct meant to "harass, oppress or abuse" you to collect on a debt regardless of whether you owe the debt or. Requirements: 600+ credit score, 12+ months in business and $100,000+ revenue. Recently contacted The Merchant Solutions about a fee they charged me on my merchant account. If that happens, then it will be the merchant account provider on the line. DigiPay Solutions has created a "Debt Collection Industry Primer" with important information about setting up a merchant account, controlling chargebacks, managing risk and keeping merchant accounts in good standing. I wish I would have read some reviews before I sign up with these con artists. This includes debt collection companies and debt buyers. Keep your money you work for and dont use them. if anyone do business with this scums be prepared to have a high blood pressure. Collection agencies require a merchant account provider that supports over-the-phone as well as online payment processing and facilitates timely consumer payments to prevent interruptions to revenue streams. On November 30, 2021, the Debt Collection Rule became effective. That said, rather than try to sign you up for an overpriced equipment lease, Durango offers terminals, PIN pads, and mobile card swipers for direct sale on its website, and its payments gateway is a proprietary product. (800) 228-0210 Technical Support, The Merchant Solutions also offers a customer service email at [emailprotected]. Find Loan Options For Your Small Business. Find legal resources and guidance to understand your business responsibilities and comply with the law. . Credit cards are prone to chargebacks and tend to be more expensive to process on a per-transaction basis than automated clearing house (ACH)/electronic fund transfer (EFT) payments. It was revoked by State of TN. They said they are the cheapest one but they are not. Avoid this outfit as they will make your life miserable. Wondering what else to consider as a high-risk merchant that needs a reliable merchant account provider? So not only was I billed WITHOUT my consent, but then they refused to refund more than half. He was patient and knowledgeable and I am more than pleased with the assistance I receive from the Merchant Solutions. . Click here to earn a reward. Sequoia is located in the Agoura Gateway at: Agoura Hills, CA 91301. If you can get one who has worked with businesses in the debt collection industry, the better. the 24/7 support is fake, they never support you on weekends or after hours, NEVER finally i got my business closed and I was lucky someone bought my POS, because otherwise i had to pay 950 USD to them for cancelation, the funny thing is when i transferred the pos system to the other company name (the company that bought it) nobody told me that i should request a cancelation form to cancel my account, SO i ended paying 67 USD a month after the system was transferred and being used by their new client Finally i sent the cancellation form beginning of the month, 20 days later i called them and they said yes we received it, but you will be charged for the next month (67 USD) because that is our policy PLEASE NO ONE CHOOSE THIS COMPANY, THEY ARE REALLY BAD, THEY WILL STEAL YOUR MONEY AND YOU WILL KEEP PAYING THEM EVEN AFTER YOU END YOUR CONTRACT WITH THEM. Its website can be hard to use as well. BE AWARE!!! They Are Not truthful about their service. Learn more about your rights as a consumer and how to spot and avoid scams. A handful of debt collectors employ scare tactics such as calling debtors around the clock or harassing them in person for collections. By keeping the risk of chargebacks and fraud to the absolute minimum, your business can benefit. A full point-of-sale (POS) system in one sleek package. Exclusive Promo: PaymentCloud will give you $200 if they can't beat your current rate. High-risk specialist Durango Merchant Services ability to place accounts for merchants with histories of excessive chargebacks is invaluable to new collection agencies. There is no monthly fee but there is a monthly minimum fee meaning if you dont process the requirement you are charged that fee. Read more below to learn why we chose these options. The Merchant Solutions also appears to resell the products of First Data (Fiserv). The risks related to your business will be assessed by underwriters. Your email address will not be published. I was charged a cancellation fee for an account they had no authorization to open and then when I called to cancel they said they needed a signature. It took me 2 weeks of calling NON-STOP to get any response. When he isn't writing about IT solutions and innovations that help his clients, he's probably sitting behind a drumkit or adding new hardware to his computer. eMerchant Authority specializes in merchant accounts for high-risk businesses; this includes debt collection agencies. They are charging me a huge fee to cancel. per month so-called PCI-DSS Validation Fee , a $19 per month so-called Data Breach Security Program fee, plus kilobyte fees: fixed network CP Fee etc I immediately packed up their credit card machine and shipped it back to them with a written demand to close my account immediately. This is Uncle Fried Chicken LLC, and The Merchant Solutions are scammers and dont follow their own contract rules. I would not recommend TMS to my worst enemies. Once the application process starts, we will find the best merchant account for you. Milford, DE 19963. This means that the process is fast. Many may find PaymentClouds organization of products on its website to be less than navigable. I called to complain upper management said theres nothing they can do I sign the contract Im the one going to get screwed complete scam scam scam! Debt Collection Agency Merchant Services, Collection Agency Credit Card Processing Collection Agency Merchant Account Solutions At Premier One Payments, we are the rare merchant account services provider that is ready and willing to work with collection agencies.