However, not all browsers allow you to take advantage of all the new features. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. Also don't post any of your personal information. Optimum Outage Map, The Bronx, New York. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Optimum Outage Map Generated from Reports Received from Affected Users Within Last 12 Hours Sorry, no map << Back to Outage Page Received 30 reports, originating from Brooklyn The Bronx State College New York Summit and 5 more cities Recent Reports Piedmont Internet down Mar 2 The Bronx Internet down Mar 2 Savannah Internet down Mar 2 Internet down Set up email accounts on your mobile devices using these easy-to-follow instructions. Check current status and outage map. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Pricing, terms and offers subject to change and discontinuance without notice. @OptimumHelp maybe fix peoples ****? While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. If you have any questions, send an email to info@broadbandnow.com. The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). 07860. . Optimum by Altice offers service in 1,848 zip codes nationwide. Optimum by Altice offers service in 17 states. CDC: https://emergency.cdc.gov/. This may take 3-5 minutes. Make sure your devices are charged and have your, 2. Make sure to report and . Realtime status of outages and problems with service providers. Share them here. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ Check for reported outages Please look into it. Under Support, located in the upper right corner, click Service status. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Internet & TV . Frustrations? It is common for some problems to be reported throughout the day. Electrical power is needed to operate your . If you have any tips or frustrations you wish to share, please leave a message in the comments section! BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Ive been patient. @OptimumHelp I just received the worst customer service response after their scheduling error! Optimum Internet Services Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in West Virginia, Arkansas, and Louisiana. Horrible customer service. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. All rights reserved. In the last three months, how would you rate Optimum? Invalid Optimum ID, please complete all fields. Find out what is going on. or call 8449102593 charges, at the number provided above. Report problem. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". Tips? All rights reserved. Goes up $40 on my bill thats why I am leaving. LLC, Top 10 Fastest Internet Providers Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend Constant outages. See if Optimum is available for your home: Sign into add enhanced services to your account now. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Realtime status of outages and problems with service providers. Plus, Optimum makes installation free for customers when they order online. C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k endstream endobj 740 0 obj <> endobj 741 0 obj <> endobj 742 0 obj <> endobj 743 0 obj <>stream If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. What is going on ? @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: You've been recognized in our annual awards Criterion Digital 2023. Plug the modem back in and wait until it has fully restarted. So unsatisfied. Check your internet connection by opening a web browser window. Find out when service will be restored. Its been a month. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Optimum is having issues since 05:00 AM EST. program. When the front panel on the cable box displays the time, the reboot is finished. display your award(s), Copy the Embed code and drop it into your site's HTML. I understand that consent is not a condition of purchase. Report your outage online. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. Having problems? One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Call to check pricing and availability in your area. If you have forgotten your security code, please call 800.956.4237. If this does not fix the problem, there may be an unreported outage in your area or there may be a problem with the wiring to your business. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. See if Optimum is available for your home. An outage is declared when the number of reports exceeds the baseline, represented by the red line. All Optimum internet plans are free of contracts and come with unlimited data. A tech has been out here every week. Search for and install any recommended updates. There may be a slight delay while the menu screen loads. Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Its been a month. This can take a few minutes. You can easily perform a manual reboot by unplugging your modem and plugging it back in. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. Any eta on restoring service? Having problems? On the flip side of promotions are fees. @OptimumHelp the internet has been down in bushwick for over 5 hours! Staying connected during storms is critical. Read on for details. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Learn More. like a laptop, cell phone, or tablet with your Optimum ID and password. Frustrations? All services not available in all areas. We strongly recommend that you upgrade to a more current browser. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Useful comments include a description of the problem, city and postal code. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. Facebook - Optimum Any eta on restoring service? During significant storms, we will share updates on our social media accounts. Optimum Business - Service Outage Check for outages Sign in to check your service status. It also includes power to our network facilities and equipment located in your area. It's been over 3 hours. Optimum offers both internet and mobile services. Yes, I have to wait a week for a tech to get to me. Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Users are reporting problems related to: internet, wi-fi and tv. All trademarks and service marks are the property of their respective owners. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. Having problems? View current outages on our 24/7 Power Center outage maps. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". To report an outage call 1-888-LIGHTSS (1-888-544-4877). Latest outage, problems and issue reports in social media. Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. Their equipment doesnt work half the time. Downed power lines can energize the ground and nearby objects. In the last three months, how would you rate Optimum? The density of these reports is depicted by the color scale as shown below. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. ^David. Please help! Get it fixed. Please upgrade your browser and/or operating system to improve your user experience. FlexAbility If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. You can add home phone service for $15 to any internet plan. You can use your own modem too if you prefer. All services not available in all areas. ^David. 1996-2023 American Electric Power. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Assume all downed lines are energized and dangerous. Whats going on? You must have JavaScript enabled to use this form. EnEnglish; EsEspaol; Check availability. Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. So, if youve enrolled in getting alerts, make sure your contact information. Optimum.net is compatible with a wide range of browsers. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and How do I find out if internet is down in my area? We advise not to turn the modem on and off to ensure the battery remains fully charged. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. If no outage is shown, trytroubleshootingthe issue. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Note:Please only call 911 if you see a downed wire. @OptimumHelp Outage in Sylva, NC? We know you depend on us for power and we take that responsibility very seriously. Having problems? Share them here. Want a real-time outage update? Report a different problem Report a tree, light or possible power theft. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ 3. Make sure to report and "downvote" such posts. It is common for some problems to be reported throughout the day. Home / Outage Map; 866.200.7273. Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision). Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . Breadcrumb. If you are currently experiencing an outage and have not yet reported it, please report your outage. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) Also don't post any of your personal information. There could even be connection issues between your home or business and the nearest utility pole. Wait 30 seconds Our lines, which hang on power poles, require power supplies to be active. Congratulations Optimum by Altice! Optimum's mobile services are powered by T-Mobile's wireless network.

Jason Cope Obituary Nashville Tn, Who Did The Voice Of Fred Flintstone, Why Did Toya Todoroki Become A Villain, 7 Reasons Why We Take Communion, Top Travel Baseball Teams In The Nation 2020, Articles O